Classification paragraph by Tetiana Kurtova

Fraud in insurance and ways of its elimination

Tetiana Kurtova
Group 1

Psychological types of insurance swindlers can be classified as an “artist”, “brawler”, “bore swindler”, and “casual swindler”. The first type is an “artist swindler”, who surrounds himself with liking and trust. Basic method of counteraction to “artist” is to conduct a talk in the plane of facts, to set concrete questions and to ask to describe the situation in details. This procedure is done until the „artist" begin to avoid answering, or starts setting meetings questions, or tries to change a topic, or even comes to a conflict with themselves. The second type is “brawler swindler”, who behaves aggressively, their slogan is, „must!". In order to eliminate a “brawler” professionals advise avoid playing their game; or, if being confident in ones psychological strength and ability to win, to accept brawlers game and to answer aggressively. The third type is “bore swindler”, who knows legislation and all legal procedures very well: therefore, he strongly declares going to trial to explain the fraud. To fight a bore in court one should know all insurance and legislative terms. The last type is “casual swindler”, who has not decided yet, whether an attempt of getting all the facilities from an insurer is needed to be lead to the end.